Privacy Policy
1. Who We Are
Our website address is: [https://excellentplanners.com]. Excellent Planners is a digital platform providing automated productivity and financial tracking tools built on over 13 years of spreadsheet architecture experience. We are committed to protecting your privacy while helping you design a well-planned life. Read our full privacy policy below:
2. Information We Collect
- Personal Data: When you purchase a product, we collect your name, billing address, and email address to process your order and deliver your digital files.
- Payment Information: We process payments through secure third-party gateways such as Paystack or PayPal. We do not store or have access to your full credit card details or bank credentials on our servers.
- Comments & Interaction: If you leave a comment, we collect the data shown in the comments form, along with your IP address and browser user agent string to assist in spam detection.
3. Cookies & Tracking
- Transactional Cookies: We use temporary cookies to determine if your browser accepts them and to ensure your cart and checkout process function smoothly.
- User Experience: If you leave a comment, you may opt-in to saving your details for convenience; these cookies last for one year.
- No Ads: Excellent Planners does not host third-party advertisements. We do not use “ad-tracking” cookies to sell your data to third-party marketing firms.
4. Third-Party Data Handling
- Service Providers: We share your data only with essential partners required to run our business, such as payment processors and email service providers used to deliver your “List” updates.
- Google Account Privacy: While our products are built for Google Sheets, Excellent Planners never gains access to your personal Google Drive, private files, or any other data within your Google account. Your use of our tools is governed by your own Google privacy settings.
5. Security & Encryption
We take data security seriously. We use SSL (Secure Sockets Layer) encryption to protect your connection to excellentplanners.com. We ensure that your transaction data is handled with a high level of technical security.
6. International Compliance (GDPR & CCPA)
We operate globally and respect the rights of all users regarding their personal data:
- Right to Access: You may request an exported file of the personal data we hold about you.
- Right to Erasure: You may request that we erase any personal data we hold, excluding data we are legally obligated to keep for administrative, tax, or security purposes.
- Children’s Privacy: Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
7. How Long We Retain Your Data
- Comments: We retain comments indefinitely to recognize and approve follow-up comments automatically.
- Order Records: We store transactional data for as long as necessary to comply with legal, tax, and accounting requirements.
8. Contact Information
For any questions regarding this Privacy Policy or to exercise your data rights, please contact us through our Contact Page or via the email address associated with your purchase.